Privacy Policy

Effective Date: July 2026

Development Workshop Zambia (“DW Zambia”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and protect information when you visit our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are

Development Workshop Zambia is a non-governmental organisation based in Zambia, working to improve livelihoods through sustainable development, environmental management, and community-based initiatives.

If you have any questions about this Privacy Policy, you can contact us by email at:

Email: info@dw-namibia.org

2. Information We Collect

Information You Provide

Our website does not include a contact form or require user registration.

If you choose to contact us by clicking one of our email links (mailto links), your email application will open and you may voluntarily provide us with information such as:

  • Your name
  • Your email address
  • Any information you include in your email message

We use this information solely to respond to your enquiry and for any follow-up communication that may reasonably be required.

Information Collected Automatically

When you visit our website, certain technical information is collected automatically, including:

  • Your IP address (processed in an anonymised or privacy-preserving manner where possible)
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Date and time of your visit
  • Referring website

This information helps us understand how visitors use our website and improve its performance.

3. Website Analytics

We use Plausible Analytics to understand how visitors use our website.

Plausible Analytics is a privacy-friendly analytics service designed to collect website usage statistics without using cookies or tracking individuals across websites.

The analytics data collected is aggregated and used solely for statistical purposes, such as understanding:

  • Which pages are most popular
  • How visitors find our website
  • General website performance

Plausible Analytics does not create personal profiles of visitors or sell personal information.

For more information about Plausible Analytics, please visit: https://plausible.io/data-policy

4. Embedded Videos

Our website includes videos hosted by YouTube and Vimeo.

When you view a page containing one of these embedded videos, your browser may connect directly to YouTube or Vimeo. These services may collect information about your interaction with the video and may set cookies or use similar technologies in accordance with their own privacy policies.

We recommend reviewing their privacy policies:

5. Social Media Links

Our website includes links to our official social media pages on:

  • Facebook
  • X (formerly Twitter)
  • LinkedIn

These are standard links. If you choose to visit these platforms, your interactions will be governed by the privacy policies of those respective services.

6. Cookies

Our website does not use cookies for advertising or behavioural tracking.

Embedded third-party content such as YouTube or Vimeo videos may use cookies or similar technologies when you interact with them. These cookies are controlled by the respective third-party providers.

7. How We Use Your Information

We use information collected through the website to:

  • Respond to enquiries sent by email
  • Improve the performance and usability of our website
  • Monitor website usage through aggregated statistics
  • Maintain the security of our website

We do not sell, rent, or trade personal information.

8. Sharing Information

We do not share your personal information with third parties except:

  • where required by law;
  • where necessary to protect our legal rights; or
  • where service providers assist us in operating our website (such as website hosting or analytics providers), subject to appropriate confidentiality and security obligations.

9. Data Security

We take reasonable technical and organisational measures to protect information against unauthorised access, alteration, disclosure, or destruction.

However, no method of transmitting information over the internet or storing electronic data is completely secure, and we cannot guarantee absolute security.

10. Data Retention

Emails sent to us may be retained for as long as reasonably necessary to respond to your enquiry, maintain organisational records, comply with legal obligations, or resolve disputes.

Aggregated website analytics are retained in accordance with our operational needs and the policies of our analytics provider.

11. Your Rights

Depending on the applicable laws, including those of Zambia and other jurisdictions where relevant, you may have rights regarding your personal information, including the right to:

  • request access to your personal information;
  • request correction of inaccurate information;
  • request deletion of personal information where appropriate;
  • object to certain processing activities; or
  • request information about how your data is processed.

To exercise these rights, please contact us using the email address provided above.

12. External Websites

Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any external websites you visit.

13. Children’s Privacy

Our website is intended for a general audience and is not directed specifically at children. We do not knowingly collect personal information from children through our website.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.

The updated version will be published on this page together with the revised effective date.

15. Contact

If you have any questions about this Privacy Policy or how we process personal information, please contact:

Development Workshop Zambia

Email: info@dw-namibia.org